Learn by making.

Using a feedback survey

What is a survey and what are the benefits?

Why use a survey?

Best practice

Visual examples from GOV.UK

Here are some examples of how the feedback call to action looks on a variety of government websites.

An example of the feedback banner on a gov.uk beta service

An example of the feedback banner on a gov.uk beta service for education

An example of the feedback banner on a gov.uk beta service for national careers

An example of the feedback banner on a gov.uk find a job service

A template survey

As a part of the project funded by the Welsh Local Government Association we produced an example template for capturing feedback about the council tax service.

Tips for using the template on your service